Young, single mother, Ella, had to flee her home with her young children due to domestic violence. Packing only what essentials she could fit into small bags, Ella escaped to the safety of her parent’s home.
During the course of their relationship, Ella’s partner financially abused her. He took out personal loans and credit cards in her name. As time went on, Ella was forced to reduce her work hours as her partner’s violence took its toll on the family.
To protect herself and her children, Ella filed a Family Violence Order which was granted for five years. However, the family continued to suffer financially under her partner’s debts which had been taken out in her name. With minimal income from her job, paying off her partner’s debts and saving money to secure safe housing for herself and her children seemed almost impossible.
Luckily Ella’s bank referred her to the CareRing Program for Financial Counselling after noticing her outstanding debts.
Once in contact with CareRing, the team worked to understand Ella’s situation and how they could address her financial challenges. Although the loan and credit cards were in her name. Ella’s partner had made all the purchases, leaving her with nothing.
CareRing’s Financial Counsellor was able to negotiate with the creditors and Ella’s personal loan and credit cards were waived with no adverse reports to her credit file.
Learn more about CareRing.
*This is a typical story based on real scenarios.The photo accompanying this story is for illustrative purposes only. It is not a photo of the people featured in this story.
