Get in touch
We’re here for you.
Get in touch between 9am and 5pm Monday to Friday to find out how our family services can support you.
Call us on
(03) 9192 8100
Move forward from violence in a safe, supportive space.
We offer confidential counselling services for those experiencing family violence. Get the dedicated support you and your family need to move forward in safe environment.
Need help now? In an emergency dial 000 or call 1800Respect on 1800 737 732.
Family violence counselling
Support when you need it most.
We can support you with family violence counselling, with an emphasis on prevention and providing a dedicated support system to help you move forward.
The program works closely with other family violence services and Victoria Police to ensure support is provided to families so they can achieve better outcomes.
You can be sure of:
- A safe environment to discuss experiences of abuse
- Risk assessment, safety planning and referral to crisis family violence services as needed
- Support to address the ongoing effects of violence on adults and children
- Support to identify and work towards a safe and secure future.
We also offer additional Family Support Services including social support, parenting and skill development and youth services.
Other statewide, after-hours services
- Safe Steps 1800 015 188 (24 hours a day, 7 days a week) – for women and children who are
victims of family violence web chat support service Monday to Friday 9am until midnight - Victims of Crime Helpline 1800 819 817 or text 0427 767 891 (8am to 11pm, 7 days a week) – for
adult male victims of family violence and victims of violent crime - Child Protection 13 12 78 (5pm to 9am Monday to Friday, 24 hours on weekends and public
holidays) – for children and young people whose safety is at risk - Sexual Assault Crisis Line 1800 806 292 (24 hours a day, 7 days a week) – for victims of sexual
assault - Men’s Referral Service 1300 766 491 (8am to 9pm Monday to Friday; 9am to 5pm Saturday and
Sunday) – for people at risk of using family violence, free, confidential, expert support for men and
their family and friends - Kids Helpline 1800 55 1800 (24 hours a day, 7 days a week) – a free, private and confidential,
telephone and online counselling service for young people aged between 5 and 25 - Rainbow Door 1800 729 367 or text 0480 017 246 (10am to 5pm, 7 days a week) – specialist
advice to LGBTIQ+ people and their friends and families. - MensLine Australia 1300 78 99 78 (24 hours a day, 7 days a week)- is a telephone and online
counselling service for men with family and relationship concerns
