NDIS Guide

A step-by-step guide to accessing an NDIS plan.

Accessing an NDIS plan to receive support and reach your goals can seem daunting. Our guide below will help you understand the different steps, so you can plan ahead and get the support you need.

The steps below can be simplified into the following stages: understanding eligibility, requesting access, developing your plan, and reviewing your plan.

1. Check your eligibility: Before applying for an NDIS plan, ensure you meet the eligibility criteria. Generally, you must be under 65 years of age, have a permanent and significant disability that impacts your daily life, and be an Australian citizen, permanent resident, or hold a Protected Special Category visa.

2. Gather documentation: Collect any relevant documentation that supports your eligibility, such as medical reports, assessments, or statements from healthcare professionals outlining the impact of your disability on your daily life.

3. Contact the NDIS: Reach out to the National Disability Insurance Agency (NDIA), the organisation responsible for administering the NDIS. You can contact them through their website, by phone, or by visiting a local NDIS Partner page. They will guide you through the process and provide assistance.

4. Complete an access request form: If you do not have access to an NDIS Partner, you’ll need to complete an Access Request Form for yourself or your family member, which can be obtained from the NDIS. This form collects information about your disability, how it affects you, and your personal details.

5. Submit your access request form: Once you’ve filled out the form, submit it to the NDIA along with any supporting documentation. You can do this online, by mail, or in person at a local office.

Need help understanding how to add School Leaver Employment Supports to your plan? Our Community Relations Coordinators can help you through the process.

6. Attend an access meeting: After processing your Access Request Form, the NDIA may invite you to attend an access meeting. This meeting provides an opportunity for you to discuss your disability, support needs, and goals with an NDIS representative. It’s essential to be prepared to tell them how your disability impacts your life and what supports you require.

7. Wait for an access decision: Following your access meeting, the NDIA will assess your eligibility for the NDIS based on the information provided. You’ll receive a decision letter outlining whether you’ve been approved for the scheme.

8. Develop your plan: If your access request is approved, you’ll work with an NDIS planner to develop your NDIS plan. This plan outlines your goals, support needs, and the funding you’ll receive to access necessary services and supports.

9. Review and finalise your plan: Once your plan is developed, you’ll have the opportunity to review it and suggest any changes before finalising. It’s crucial to ensure that your plan accurately reflects your needs and goals.

10. Implement your plan: With your finalised NDIS plan, you can begin accessing supports and services outlined in the plan. This may include therapies, equipment, personal care, or other types of assistance.

11. Review and update your plan annually: Your NDIS plan is reviewed annually to ensure it continues to meet your needs and goals. You’ll have the opportunity to discuss any changes or adjustments with your planner during these reviews.

Following these steps can help you navigate the process of getting an NDIS plan in Australia and accessing the support you need to live your life to the fullest.